PAVO Stakeholder Feedback

If you haven't already done so please, please, please complete our annual stakeholder survey!

This will help PAVO understand the services you need and how to deliver them.

You are all aware that we need to feedback to our funders and this information will help us to do that.

You do not need to answer every question and should not take too long.

If you have trouble viewing or submitting this form, you can fill it out online: 
https://docs.google.com/forms/d/1QZMsk8YYkA37rsxYJgTVBdPkftw_fCPCi3ASVZnMSvQ/viewform

Third Sector Organisations - PAVO Stakeholder Feedback 2014

At PAVO we aim to continually improve the ways in which we provide services to the Third Sector in Powys. We would be very grateful if you would take the time to complete this brief survey, which will help us to continually better our understanding of and response to the needs of the Third Sector.We will use your replies to feed into our review of services and service delivery and will continue to monitor and evaluate our performance in response to the feedback we receive.

1a) Name of organisation *
1b) Contact email address *
1c) Is your organisation a member of PAVO? *
•  Yes
•  No
If no, would you like to receive information about PAVO membership?
•  Yes
•  No
1d) Which of the following best describes the area your organisation covers?
Please choose the option that most closely describes the main focus of your work.
•  UK / Wales wide
•  Powys
•  Shire based
•  Local community
2a) Has anyone from your organisation received support from PAVO in any of the following areas?
(tick all that apply). If you tick 'other' please specify what support you received in the box provided
•  General information or guidance
•  Training
•  Volunteering
•  Trustees and governance
•  Funding / bid writing
•  Setting up/developing community project or initiative
•  Policy or public service
•  Participation and citizen engagement
•  Partnership or local policy planning
•  Delivery of public services by the Third Sector
•  Scrutiny of public policy and service delivery
•  Campaigning
•  Befriending
•  Payroll / book keeping services
•  Transport training
•  Mini bus hire
•  Meeting rooms / conference hire
•  Hot desking / office accommodation 
•  Other: 
2b) When did you last receive support (other than ebriefing, newsletters or bulletins)?
Please let us know when you most recently contacted us for information or support.
•  In the last 2 years - go to question 3
•  More than 2 years ago 
•  Never
If you want to add any comments please use the box provided
2c) Why have you not used PAVO's services in the last 2 years?
If you want to add any comments please use the box provided then go to question 8
•  Do not require any support
•  Did not know about PAVO
•  Not sure what PAVO provides
•  Did not think PAVO was the right organisation to provide the support needed
•  Other
3a) How well did our services meet your needs?

	1	2	3	4
Not at all Select a value from a range from 1,Not at all, to 4,Fully,.					Fully

3b) How would you describe your experience of working with PAVO staff?
4) How satisfied are you with the support PAVO provides to establish, sustain or develop projects, groups or organisations?

If you want to add any comments please use the box provided

	1	2	3	4
Dissatisfied Select a value from a range from 1,Dissatisfied, to 4,Extremely satisfied,.					Extremely satisfied

5a) How satisfied are you with the information PAVO provides?

	1	2	3	4
Dissatisfied Select a value from a range from 1,Dissatisfied, to 4,Extremely satisied,.					Extremely satisied

5b) Is the information PAVO provides useful and necessary?

	1	2	3	4
Not at all Select a value from a range from 1,Not at all, to 4,Always,.					Always

5c) Has your organisation been enabled by PAVO to effectively share information?

	1	2	3	4
Not at all Select a value from a range from 1,Not at all, to 4,Always,.					Always

If you want to add any comment please use the box provided
6) How satisfied are you with the way PAVO represents the voice of the Third Sector in Powys?

If you want to add any comments please use the box provided

	1	2	3	4
Not at all Select a value from a range from 1,Not at all, to 4,Always,.					Always

7) What difference has the support you received from PAVO made to your organisations work and service??
Your answer will help us to understand and demonstrate the impact of our work
8) What could PAVO do better in terms of the services we provide??
We welcome your feedback to enable us to continually improve the way in which we plan and deliver our services and support to the sector. If your comments relate to a specific question, please insert the question number before each comment.
9) If you would like more information on any of the services that PAVO provides, please tick the relevant box(es) below or you can email us at info@pavo.org.uk
If you tick 'Other' please specify the information that you are seeking in the box provided.
•  Support to develop a project, group or organisation 
•  Input into policy making/ opportunities to work with statutory agencies
•  Funding information and advice
•  Grant funding
•  Training
•  Payroll/bookkeeping services
•  Minibus hire
•  Meeting room hire
•  Equipment hire
•  Photocopying
•  Funding / bid writing
•  Befriending
•  Other: 

Thank you for taking the time to complete this survey - we value your feedback and will use it to review and improve the services that we provide.

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