Supporting Community Groups to Engage with Service Providers

This is a bilingual message; please scroll down for Welsh text. Mae hon yn neges ddwyiethog, gyda’r Gymraeg isod.  

 

There are a limited number of places left on this course, don’t miss out!

 

Supporting community groups to engage with service providers

Monday 23 September 2013 - Cartrefi Cymru, Bangor

Wednesday 25 September 2013 - CAVS, Carmarthen 

Wednesday 2 October 2013 - Baltic House, Cardiff 

 

Cost

WCVA Members £125 Voluntary Organisations £155 Others £185

 

Trainer: Justine Scorrer
Duration: 1 day
Format: Training course

 

Aim:

To enable participants to understand their role as a potential catalyst for improved participation, by giving them skills and knowledge to help support community members when they interact with policy makers and service providers. 

 

Content: 

This course offers the opportunity to learn how to effectively support community members when they interact with policy makers and service providers.  Participants will consider why people participate, learn about different forms and levels of participation, identify barriers, how to plan to get started and support community groups, consider the tensions that can arise during the process and explore the success factors and challenges of the crucial role of broker between service providers and community groups.

Learning outcomes:

By the end of the course participants will be able to: 

• Understand the importance of involving community groups
• Describe how and why people participate
• Understand the key success factors when supporting community participation
• Be aware of how to support community members to identify and voice their needs
• Understand the tensions that can arise
• Explain the success factors and challenges for the key role of ‘broker’ between …service providers and service users.

Learning objectives

• Explore why people participate
• Discuss different forms and levels of participation
• Consider key success factors when supporting community participation
• Consider how to support community members to identify and voice their needs
• Consider tensions that can arise within community groups
• Provide an opportunity to discuss the role of a broker between service providers and community groups 

 

Who is this course for?

People who work with and within communities to enable effective engagement with public services.

 

Also coming up soon...

 

Confidence at public events - 19 June & 18 September 2013, Rhyl

 

Engaging with people with learning difficulties - 26 June 2013, Bangor

 

Advanced social media for e-participation - 5 July 2013, Wrexham

 

Participation Cymru
Wales Council for Voluntary Action
Baltic House
Mount Stuart Square
Cardiff
CF10 5FH
02920 431 757, 02920 431 725
participationcymru@wcva.org.uk

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Mae yna lefydd cyfyngedig ar ôl ar y cwrs yma, peidiwch â cholli allan!